Diferencia entre revisiones de «Desastre Sabadell 2018»
De ingenio2010
| (No se muestran 12 ediciones intermedias del mismo usuario) | |||
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| − | + | Este caso fue un ejemplo muy ilustrativo de [[Integración versus Migración]] y probablemente también de [[Marcha de la muerte]]. | |
| − | + | == Historia== | |
| + | |||
| + | === 23 Marzo 2015 === | ||
| + | |||
| + | Spanish bank Sabadell will move TSB IT systems to its own in-house core banking platform following its acquisition of the UK bank. TSB currently uses the IT systems of Lloyds Banking Group, which will contribute hundreds of millions of pounds towards the transfer costs. Sabadell's plan to migrate TSB to its own proprietary [[Proteo]] technology in-house IT platform, once the £1.7bn takeover is complete, will cut costs by £160m annually, the company said. The agreement includes Lloyds Banking Group providing £450m towards IT integration costs.<ref>https://www.computerweekly.com/news/2240242809/Sabadell-to-migrate-TSB-IT-to-proprietary-banking-platform-with-450m-sweetener</ref> | ||
| + | |||
| + | === Abril - Junio 2018 === | ||
| + | |||
| + | En 2018 una caída del servicio que duró varias semanas impidió a los usuarios del TSB (filial británica recien comprada a otra entidad) acceder a su dinero<ref>https://www.theguardian.com/business/2018/jun/06/timeline-of-trouble-how-the-tsb-it-meltdown-unfolded</ref> | ||
| + | |||
| + | Friday 20 April, 4pm | ||
| + | TSB begins a long-planned IT upgrade, transferring the records and accounts of its 5.2 million customers from a system operated by its former owner, Lloyds Banking Group, to one designed by its current owner, the Spanish bank Sabadell. TSB warns customers that some services, such as online banking and money transfers, will not be available until 6pm on Sunday 22 April. | ||
| + | |||
| + | [...] | ||
| + | |||
| + | Wednesday 6 June | ||
| + | Pester receives a stinging rebuke from one of the City’s top regulators. Andrew Bailey, the chief executive of the Financial Conduct Authority, accuses Pester of “portraying an optimistic view” of services after the IT meltdown and says the bank failed to be “open and transparent” about the scale of the problems. The FCA – which has the power to fine TSB – is investigating the migration jointly with the Prudential Regulation Authority. Pester will face a second round of question from the Treasury Committee on Wednesday afternoon. | ||
| + | |||
| + | === Diciembre 2018 === | ||
| + | |||
| + | El beneficio del Sabadell se reduce a la mitad. | ||
| + | |||
| + | Sabadell sufre en 2018 su peor año bursátil en una década de crisis. Pierde el 39%, hasta mínimos históricos inferiores al euro por acción. El caos de la integración informática de TSB, su exposición a la deuda italiana y su débil nota en el test de estrés han minado al valor, todavía pendiente del Brexit <ref>https://cincodias.elpais.com/cincodias/2018/12/21/mercados/1545405406_498166.html</ref> | ||
| + | |||
| + | === Febrero 2019 === | ||
| + | |||
| + | En Febrero de 2019 se hizo público que la salida fue de 80.000 clientes y costó a la entidad casi 400 millones de negocio. | ||
| + | |||
| + | La filial del Banc Sabadell en Reino Unido estima en 377 millones el coste por los fallos informáticos. Unos 80.000 clientes decidieron cambiar de cuenta bancaria el año pasado, 30.000 más que en 2017 <ref>https://www.lavanguardia.com/economia/20190201/46144571294/tsb-banco-sabadell-reino-unido-377-millones-coste-fallos-informaticos.html</ref> | ||
== References == | == References == | ||
Revisión actual - 17:39 17 oct 2025
Este caso fue un ejemplo muy ilustrativo de Integración versus Migración y probablemente también de Marcha de la muerte.
Historia
23 Marzo 2015
Spanish bank Sabadell will move TSB IT systems to its own in-house core banking platform following its acquisition of the UK bank. TSB currently uses the IT systems of Lloyds Banking Group, which will contribute hundreds of millions of pounds towards the transfer costs. Sabadell's plan to migrate TSB to its own proprietary Proteo technology in-house IT platform, once the £1.7bn takeover is complete, will cut costs by £160m annually, the company said. The agreement includes Lloyds Banking Group providing £450m towards IT integration costs.[1]
Abril - Junio 2018
En 2018 una caída del servicio que duró varias semanas impidió a los usuarios del TSB (filial británica recien comprada a otra entidad) acceder a su dinero[2]
Friday 20 April, 4pm TSB begins a long-planned IT upgrade, transferring the records and accounts of its 5.2 million customers from a system operated by its former owner, Lloyds Banking Group, to one designed by its current owner, the Spanish bank Sabadell. TSB warns customers that some services, such as online banking and money transfers, will not be available until 6pm on Sunday 22 April.
[...]
Wednesday 6 June Pester receives a stinging rebuke from one of the City’s top regulators. Andrew Bailey, the chief executive of the Financial Conduct Authority, accuses Pester of “portraying an optimistic view” of services after the IT meltdown and says the bank failed to be “open and transparent” about the scale of the problems. The FCA – which has the power to fine TSB – is investigating the migration jointly with the Prudential Regulation Authority. Pester will face a second round of question from the Treasury Committee on Wednesday afternoon.
Diciembre 2018
El beneficio del Sabadell se reduce a la mitad.
Sabadell sufre en 2018 su peor año bursátil en una década de crisis. Pierde el 39%, hasta mínimos históricos inferiores al euro por acción. El caos de la integración informática de TSB, su exposición a la deuda italiana y su débil nota en el test de estrés han minado al valor, todavía pendiente del Brexit [3]
Febrero 2019
En Febrero de 2019 se hizo público que la salida fue de 80.000 clientes y costó a la entidad casi 400 millones de negocio.
La filial del Banc Sabadell en Reino Unido estima en 377 millones el coste por los fallos informáticos. Unos 80.000 clientes decidieron cambiar de cuenta bancaria el año pasado, 30.000 más que en 2017 [4]
References
- ↑ https://www.computerweekly.com/news/2240242809/Sabadell-to-migrate-TSB-IT-to-proprietary-banking-platform-with-450m-sweetener
- ↑ https://www.theguardian.com/business/2018/jun/06/timeline-of-trouble-how-the-tsb-it-meltdown-unfolded
- ↑ https://cincodias.elpais.com/cincodias/2018/12/21/mercados/1545405406_498166.html
- ↑ https://www.lavanguardia.com/economia/20190201/46144571294/tsb-banco-sabadell-reino-unido-377-millones-coste-fallos-informaticos.html
